Shipping & Delivery
All Tropica Weddings products are dispatched from Melbourne, Australia. During sale and holiday periods, delivery may take longer than the estimated timeframes listed below. Please allow a few extra days for delivery in WA, NT, certain areas of QLD or remote rural areas. To find out more about postage to your state, click here.
Enjoy free shipping on all orders within Australia. Most orders are dispatched within 24 hours. Please allow up to 5 business days for standard delivery.
We offer a flat rate price of $10 on all express shipping orders. Most orders are dispatched within 24 hours. Please allow up to 3-5 business days for express delivery.
We currently do not offer international shipping.
We provide tracking on all of our custom orders. When your order is dispatched, we’ll send you an email with your tracking number which you can use to follow your parcel’s journey. Please allow up to 24 hours from receiving the dispatch email for your tracking information to appear.
Change of address
If your order has not yet been dispatched, please email us at firstname.lastname@example.org with your order number and the new address. It may not always be possible, however, we’ll try our best to update your shipping address.
We make every effort to make sure your parcel is delivered to you safely. We’d recommend selecting a business address to make sure someone is available. If you're not home and Australia Post determine there is a safe place for the parcel to be left on the premises, they’ll leave it there and take a photo of the parcel as proof that it was delivered safely. If there’s no safe place, a card will be left as normal – and the parcel will be awaiting collection at a nearby Post Office to sign for. Unfortunately we cannot be held responsible for any lost or stolen parcels. We take no responsibility for any issues with courier/postal services that are out of our control.